Plain-English summary below. This is placeholder copy for the design review — final legal wording to be confirmed before launch.
Placeholder — replace with your reviewed Shipping & Returns policy.
We ship from New Zealand to NZ and Australia. Standard NZ delivery is typically 1–3 working days; Australia 3–7 working days. Urgent courier options are available at checkout.
Unopened products can be returned within 30 days of delivery for a refund or exchange. For hygiene reasons we can't accept opened treatment products unless they're faulty. Your statutory consumer rights always apply.
If something arrives damaged or faulty, contact us and we'll make it right.